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Rental Terms & Conditions
Rental Terms & Conditions
It is advised to read all the terms and conditons before booking.
ID Requirements:
- Valid working ID card, Aadhar card, or driving license (originals required for verification).
- Renter’s driving license should demonstrate at least one year of driving experience.
Prohibited Actions:
- Renter should not be intoxicated (alcohol or other substances) during pickup. Booking will be canceled without refund.
- Strict prohibition of smoking tobacco, weed, or consuming alcoholic beverages inside the vehicle. A penalty of ₹10,000 will be charged upon detection.
Vehicle Usage Policies:
- Strict prohibition against carrying pets or commercial goods in the rented vehicle.
- Prohibition against using the vehicle for any commercial purpose without management knowledge (e.g., rentals or shooting purposes).
Responsibilities and Notifications:
- Renter is solely responsible for documenting vehicle condition (interior, exterior, tires, battery, wheel drums) with photos and videos before rental.
- Accuracy in pickup and drop timings as per booking. Delays in pickup won’t be considered, and timing will adhere strictly to booking timings.
Notification and Charges:
- Any delay in drop-off or extensions must be communicated beforehand; else, a ₹5,000 charge will apply for failure to inform.
- Doorstep delivery timings subject to driver availability and city traffic. Timing calculated upon customer vehicle receipt.
Maintenance and Repairs:
- Renter is not allowed to handle vehicle spare parts without TheBikeHubRental.Com management’s permission in case of breakdown.
- Damage repair only from authorized service centers; a ₹10,000 penalty applies for repairs from local workshops.
Cleanliness and Payment:
- Interior cleanliness mandatory during drop-off. Charges of ₹1,500 for bad odor, vomit, or stains.
- No refund for extra fuel; full payment as per quotation required at pickup. No refund for early drop-off.
Speed Limits:
- Adherence to Indian government regulations limiting vehicle speed to 80 km/h. Ensures road safety and legal compliance.